Copyright & DMCA Policy

PostPilot.Help is operated by Smith Medical, P.C. ("we," "us," or "our"). We respect the intellectual property rights of others and expect everyone who uses our platform to do the same. PostPilot.Help is a social media content management and scheduling tool that lets you connect accounts on networks such as YouTube, X, Instagram, Facebook, LinkedIn, TikTok, Threads, Bluesky, and Mastodon, and then create, publish, and schedule posts to them.

In accordance with the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512, we respond to clear notices of alleged copyright infringement. This policy explains how copyright owners can report material they believe infringes their rights, how affected users can respond, and what happens to accounts that repeatedly infringe.

If you are a copyright owner, or are authorized to act on behalf of one, and you believe that content stored or made available through PostPilot.Help infringes your copyright, you may send us a written notice. To be effective under the DMCA, your notice must include all of the following six elements:

• A signature. A physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf.
• Identification of the work. Identification of the copyrighted work you claim has been infringed (or, if multiple works are covered by a single notice, a representative list of those works).
• Identification of the infringing material. Identification of the material you claim is infringing, with enough detail to let us locate it — for example, the relevant account, post, or media URL within PostPilot.Help.
• Your contact information. Your name, mailing address, telephone number, and email address so we can reach you.
• A good-faith statement. A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement under penalty of perjury. A statement that the information in your notice is accurate and that, under penalty of perjury, you are the copyright owner or are authorized to act on the owner's behalf.

Please note that under Section 512(f) of the DMCA, anyone who knowingly misrepresents that material is infringing may be liable for damages.

We have designated a Copyright Agent to receive notices of alleged infringement. Please send your DMCA notice to our Designated Copyright Agent at:

Designated Copyright Agent
c/o Smith Medical, P.C.
Email: smithappsupport@gmail.com

To help us act quickly, please use the subject line "DMCA Takedown Notice." Once we receive a valid notice, we will remove or disable access to the allegedly infringing material and make a good-faith effort to notify the affected user.

If your content was removed or disabled and you believe this was a mistake or misidentification, you may submit a written counter-notification to our Designated Copyright Agent at smithappsupport@gmail.com. To be effective, your counter-notification must include all of the following:

• Your signature. A physical or electronic signature.
• Identification of the removed material. Identification of the material that was removed or disabled and the location where it appeared before removal.
• A statement under penalty of perjury. A statement that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
• Your contact information and consent to jurisdiction. Your name, address, and telephone number, along with a statement that you consent to the jurisdiction set out in our Terms of Service and will accept service of process from the party who filed the original notice.

If we receive a valid counter-notification, we may restore the removed material in 10 to 14 business days unless the original complainant first notifies us that they have filed a court action seeking to keep the material down.

We take repeat infringement seriously. It is our policy to terminate, in appropriate circumstances and at our sole discretion, the accounts of users who are determined to be repeat infringers. Termination may include cancellation of any active Stripe subscription or one-time pack and loss of access to connected social accounts and scheduled content. We may also remove infringing material and take other action we consider appropriate without prior notice.

PostPilot.Help is a tool that helps you organize, create, and schedule posts to third-party social networks. We do not create your content for you, and we do not monitor or pre-approve what you publish. You are solely responsible for the content you upload, schedule, and publish, and for ensuring you have all rights, licenses, and permissions needed to use it — including any music, video, images, or text owned by others.

When you publish to a connected network, that network's own copyright rules and terms also apply. Removing material from PostPilot.Help does not necessarily remove it from a third-party platform where it has already been published; you may need to delete it directly on that network as well.

If you have questions about this policy, contact us at smithappsupport@gmail.com.